SOLUTIONS
Six kinds of organisation, one execution chain
A fleet, a leasing portfolio, a policy and a dealer network each send a different kind of call into the system. The chain behind it stays the same: intake, dispatch, monitoring, case file and settlement. What differs is who decides, what gets validated and what is reported on.
SEGMENT
Fleet operators
Less downtime per vehicle, central intake for drivers and one overview across the entire fleet.
in the system
- roles per fleet
- live case status
- exportable reporting
SEGMENT
Leasing companies
Consistent assistance across the full contract portfolio, with case tracking per customer and per vehicle.
in the system
- white-label intake flow
- invoicing per contract
- audit log per case
SEGMENT
Insurers
Coverage validated at intake, SLA monitoring per policy and an auditable case file for every claim.
in the system
- coverage validated at intake
- SLA monitoring
- case export
SEGMENT
Automotive groups & dealer networks
Towing to your own location, on-brand customer communication and visibility on every movement.
in the system
- white-label brand experience
- integration via API and webhooks
SEGMENT
Public authorities & public fleets
Transparent, verifiable handling with reporting per period, service or region.
in the system
- auditable decision-making
- tenant isolation
- reporting
SEGMENT
Assistance partners & provider networks
Coordination layer for in-house and external providers, with capacity and performance management.
in the system
- acceptance windows monitored centrally
- payouts processed automatically
EXECUTION
What the platform executes in each segment
- Dispatch management
- Coordinate service provider assignment and monitor intervention progress from a central interface.
- Fleet & coverage management
- Define service eligibility per vehicle, user, or contract. Manage entitlements centrally across all accounts.
- B2B portal & branded assistance entry
- Provide clients with a co-branded or white-labelled entry point with secure tracking links for their end-customers.
- Financial operations & reporting
- Generate B2B usage and invoicing reports, separated from individual customer payments. Cost visibility per account.
- Security & compliance
- Role-based access, audit trails, and data isolation designed for enterprise governance requirements.
- White-label assistance programs
- Launch fully branded roadside assistance programmes under your own identity — for end-customers or partner campaigns.
INTERVENTION FLOW
How a call moves through the platform
Each step is traceable, configurable, and designed to reduce manual follow-up.
Assistance request
Customer or operator submits a request via the branded entry point.
Eligibility check
Configurable eligibility rules validate coverage, vehicle type, and entitlements.
Provider assignment
Rule-based provider assignment selects the appropriate service partner.
Live tracking
Centralised intervention visibility provides real-time status for all parties.
Reporting
All intervention data is captured for B2B invoicing and operational reporting.
See it on your own segment
In an operational demo we walk through one intervention on your organisation's scenario: your calls, your providers, your reporting.
Operational demo · 30 minutes · no obligations