Skip to main content

Feature register

Twenty-one features, seven areas, one chain.

This page is the full register, not a selection of highlights. Every area is here, with the features that belong to it. Which of them are active for your organisation is set during intake.

Request a demo →Back to B2B overview

01 — Features in this area

Dispatching & operations

Coordinate provider assignment, monitor active interventions in real time, and manage escalations when service windows are at risk.

  1. 01Rule-based provider assignment logic
  2. 02Real-time intervention status and ETA visibility
  3. 03SLA monitoring and escalation handling

02 — Features in this area

Fleet and coverage management

Define service eligibility per vehicle, user, or contract term. Manage coverage entitlements centrally across all accounts.

  1. 04Per-vehicle and per-contract eligibility rules
  2. 05Coverage window and usage counter management
  3. 06Multi-account entitlement management

03 — Features in this area

B2B portal and self-service

Create branded assistance entry points with secure tracking links and configurable service eligibility for your clients.

  1. 07Branded assistance entry and client portal
  2. 08Configurable service eligibility per partner
  3. 09Secure tracking links for end-customers

04 — Features in this area

Financial operations and reporting

Generate B2B usage and invoicing reports separated from individual customer payments. Cost visibility per account without manual work.

  1. 10B2B usage and invoicing report generation
  2. 11Cost separation per account or contract
  3. 12Exportable financial data for finance teams

05 — Features in this area

Security and compliance

Role-based access control, full audit trail, and data isolation to meet enterprise governance requirements.

  1. 13Role-based access with granular permissions
  2. 14Full audit trail for all platform actions
  3. 15Data isolation per account and tenant

06 — Features in this area

Integrations and partner API

Connect FastAssist24 to your fleet system, ERP, claims platform, or internal tooling via open API and webhook support.

  1. 16Open API for system-to-system integration
  2. 17Webhook support for real-time event streams
  3. 18CSV import and export for data exchange

07 — Features in this area

White-label and branding

Launch roadside assistance programmes under your own brand, with configurable service scope, QR activation, and partner reporting.

  1. 19Fully branded client-facing portal and communications
  2. 20QR-code and sticker activation per vehicle
  3. 21Configurable service rights per vehicle, user, or contract

Scope

What this register does and does not say

The register describes what the platform does. Which features are active for your organisation follows from the configuration agreed during intake.

This page contains no rates. Pricing depends on volume, coverage and service windows, and is set out in a proposal.

What is stated here describes current behaviour. We make no commitments on this page about future capabilities.

Technical specifications — field descriptions, endpoint reference and error handling — are provided at intake and are not published.

See the register in operation.

We show the features in a working environment, using your own scenarios.

Request an operational demo →

Operational demo · 30 minutes · no obligations